She's Diego and Alicia's very beautiful mother. Just like her husband Papi, Mami has phrases that encorage her son, such as "No hay que darse por vencido" (You must never give up) and "Nada puede separar a la familia" (Nothing can keep family apart). She appears to love Papi a lot because she almost always has her hands on her husband. Mami really loves Diego and encourages her son on his animal rescues. The two worked together in a fierce animal rescue in Fiercest Animals.
She has brown hair and wears a yellow shirt with a tan vest, khaki cargo shorts, and blue shoes.